Event tickets, membership cards, and gift certificates are sent First Class mail. There are no shipping charges or sales tax for these products.
Any event tickets purchased within 10 days of the event will be placed in "Will Call."
All non-merchandise sales are final and cannot be refunded.
Orders within the U.S. are shipped "PRIORITY" via US Postal Service, usually within one business week.
Shipping Fees are based on the value of the merchandise order**:
Orders up to $25.00.......$ 8.00
$ 25.01 - $ 75.00.......$10.00
$ 75.01 - $150.00.......$12.00
$150.01 - $250.00.......$15.00
$250.01 - $350.00.......$20.00
International orders will be sent "GLOBAL PRIORITY." We will email shipping charges for confirmation before we ship.
For "EXPRESS" delivery options, please contact the Ship's Store to speak to a clerk.
**Shipping fees will not be incurred on donations, memberships, or event ticket purchases.
Museum Members are eligible for a 10% discount on merchandise from the Ship's Store. Please mention your membership number or membership level in the comments box.
Memberships may be purchased on-line through the Ship's Store. For additional information, contact the Membership Dept at (510) 521-8448 x 238.
Orders placed for shipment within the state of California are subject to 9.00% sales tax.
Sales tax is not applied to event tickets.
If you are not completely satisfied with your merchandise purchase, you may return it within 30 days for an exchange or a refund of the merchandise price. When exchanging merchandise, please include the appropriate shipping and handling charge for your new order. A copy of the original receipt must accompany the return.
Please contact the Ship's Store with any questions about returning or exchanging merchandise.
The USS Hornet Museum respects your privacy. We will not make your name available to other companies or individuals. If at any time you would like to be removed from our mailing list, please notify us at email@example.com
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The USS Hornet Museum can provide quantity discounts on large purchases. Contact the Ship's Store Manager at (510) 521-8448 x 246.